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Privacy Policy

Privacy Policy

Privacy Policy

Privacy Policy

Your privacy and data security are our top priorities

At Sannine Bathrooms, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us online or in-store. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information when you visit our website, make a purchase, or communicate with us:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.
  • Transaction Information: Order details, purchase history, payment information (processed securely by third-party providers), and billing details.
  • Website Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, and pages visited, which may be collected through cookies or similar technologies.
  • Communications Data: Information you provide in correspondence with us, such as emails, phone calls, and contact form submissions.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing and Fulfillment: To process your orders, arrange delivery, provide customer support, and manage your inquiries.
  • Website Improvement: To analyze website usage and improve our services, functionality, and user experience.
  • Marketing Communications: To send promotional emails, updates, and offers if you have opted into receiving such communications. You can unsubscribe at any time.
  • Compliance and Security: To comply with legal obligations, protect against fraudulent transactions, and ensure the security of our website and customer data.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors and service providers who assist us with payment processing, order delivery, marketing, and website analytics, all of whom are contractually obligated to protect your information.
  • Legal Obligations: Government authorities, law enforcement, or other parties if required by law or necessary to protect our rights, property, and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to personalize your experience, analyze website traffic, and support marketing efforts. You can control the use of cookies through your browser settings, though disabling cookies may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Requesting access to the personal information we hold about you.
  • Correction: Requesting that we correct or update inaccurate or incomplete information.
  • Deletion: Requesting the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out of Marketing: Opting out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email.

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any updates.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Phone: 02 9750 9555
Address: 1165 Canterbury Road, Roselands NSW 2195

Questions About Your Privacy?

We're here to help answer any questions you may have about how we handle your data